Frequently Asked Questions

Alcantara is a premium Italian material known for its soft, suede-like texture and exceptional durability. Originally developed for high-performance automotive and luxury fashion applications, it provides a superior grip and refined feel. Every Cantara case is wrapped in genuine, certified Italian Alcantara.

We focus exclusively on the latest flagship devices. Currently, we offer cases for the iPhone 17 Pro and iPhone 17 Pro Max. Each case is precision-engineered specifically for these models.

Yes. Every Cantara case features a strong, integrated magnet array that is fully compatible with MagSafe chargers, wallets, and mounts.

Our guarantee covers manufacturing defects, structural failure, stitching issues, and material degradation that affects functionality. It does not cover normal wear and tear (patina) or accidental drops. If your case fails under normal use, we replace it. Read the full guarantee.

Alcantara is durable but deserves care. For routine maintenance, gently brush away dust with a soft brush or cloth. For stains, use a slightly damp cloth with water or neutral soap. Avoid harsh chemicals.

We offer a 14-day return window for unused cases in their original packaging. Please note that customers are responsible for return shipping costs. View our full return policy.

Yes, we ship globally for free. However, please be aware that international customers are responsible for any customs duties, taxes, or import fees levied by their local government upon delivery.

Domestic (US) orders typically arrive within 2-5 business days. International orders generally arrive within 6-10 business days, depending on customs processing.

We operate exclusively online. However, we stand behind our quality with our 14-day return policy for unused items and our lifetime guarantee for craftsmanship.